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The importance of having a specialist broker in Tourism and Hospitality is undeniable. SATIB pioneered cover for this industry nearly 25 years ago and continues to lead through innovation and regular consultations with clients and cover providers across Africa. Our established relationships with international and local insurers, our intimate understanding of the industry, A+ rated insurer security, prompt claims settlement and efficient, personal service allows us to provide tailored products that ensure your business is secure. In addition to exceptional products and premier service, SATIB also provides clients with unique benefits such as the SATIB24 Crisis Call facility, specialist risk surveys, and access to property valuations capacity building and legal assistance* (Dependant on Risk Type & Territory).


1. These include:

- Combined All Risks
- Material Damage
- Business Interruption
- Public and Professional Liabilities
- Passenger Liability
- Motor Vehicle
- Professional Indemnity
- Goods in Transit
2. Africa’s leading incident management centre, a critical component of ANY tourism operation
3. SATIB Evacuation Cover
4. ALOE Healthcare Insurance
5. Pension
6. Aviation
7. SATIB Evacuation
8. SATIB24 Crisis Call


Our SATIB24 Call is a critical incident management service with insurance component ONLY available to SATIB clients. lt forms an integral part of our African presence and can be coupled with medical emergency evacuation policies that can cover guests, staff or both. Critical incidents impose a threat of loss — something bad happening that may cost life, limb, money, loss of reputation, property or asset damage or business interruption. By accessing the best available resources locally and internationally our specialist team minimizes the loss and maximizes the outcome. It is about taking the “luck factor” out of incidents and doing the things that stack the odds in your favor.

- Benefits at a Glance
- Crisis help 24/7/365 through one number
- Your emergency is managed by an experienced team who make the right decisions, organizing help efficiently and effectively
- Reduced legal and liability risk
- Through proper management, you will have the best chance of a good outcome


- Private Game Reserves,
- Game Farms,
- Nature Reserves,
- Share blocks,
- Time Share Facilities,
- Public, Private and National Parks,v
- Reserves,
- Concession Areas,
- Independently Owned Country Hotels,
- City Hotels,
- Beach Resorts,
- Private Holiday Homes (Urban and Rural)
- Lifestyle Estates,
- Golf Courses and Clubs,
- Restaurants
- Tour Operatorsv
- Travel Agents / Tour Brokers

Service Team

SATIB Personel;


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